Melbourne-based critical communications SME, C4i, has been awarded a nationwide voice communication control system (VCCS) contract. Following a successful initial system delivery on behalf of C4i, this contract will expand on what is already one of the largest systems in Asia Pacific.

C4i’s secure VCCS, the VOICE C2 system, offers unparalleled operational flexibility, allowing operators to control any radio – from anywhere – at any time; with the intuitive graphical user interface providing operational access to both local and remote systems, for quicker response times. The system will comprise numerous operating centres, remote radio sites, and remote air base sites, with controller working positions to interface to new and legacy radio systems, telephone systems and voice recording systems.

With several hundred controller working positions, working end-to-end, the C4i VCCS will represent one of the largest Voice Over Internet Protocol (VoIP) systems in Asia Pacific and the world.

C4i, now a member of the Frequentis Group, has over two decades of experience and has built a strong, successful track record for working in close conjunction with in-country partners, with this project being no exception. C4i will be collaborating with a local partner for delivery, training, and support of the VCCS – the program involves C4i, the local partner, and the customer working together to ensure a seamless transition between the existing legacy systems and the new VCCS. This strong working relationship will continue through to the certification of full operational capability and beyond into the ongoing support of the system throughout its lifecycle.

The C4i solution for this program is the latest-generation IP at the core VCCS solution available from the Frequentis Group.

“We are thrilled to receive this order, which is a testament to the hard work and success during the initial system delivery – this initial phase involved unique customisation, and a large amount of working positions, all delivered within nine months. Key to this success was the strength of the C4i VOICE C2 product, the experience of our team, and close collaboration of all stakeholders, which will continue in this next exciting project,” says Darren Gardner, Managing Director of C4i Pty Ltd.