LONDON, UK – Critical Communications World (CCW) 2026 – As mission-critical communications continue to evolve beyond traditional radio networks toward integrated broadband ecosystems, rugged smart devices are playing an increasingly important role in connecting frontline personnel. In an exclusive interview with MCXTEND and Comunicaciones Críticas during Critical Communications World (CCW) 2026 in London, Nicolas Zibell, CEO of Crosscall, shared insights into the company’s growth strategy, public safety deployments, and the latest developments in its mission-critical mobility portfolio.

Founded in 2009, Crosscall has established itself as a leading provider of rugged mobile communication devices designed for demanding operational environments. Over the past 15 years, the company has evolved from a specialist in outdoor mobile devices into a trusted technology partner for enterprises, government agencies, and public safety organizations worldwide.

According to Nicolas, Crosscall's transformation has been driven by increasing demand for highly durable, reliable, and secure smart devices capable of supporting modern critical communications workflows.

“Over the last decade, we have expanded significantly beyond consumer and outdoor markets,” Nicolas explained. “Today, we deliver products and solutions to enterprises of all sizes as well as government organizations operating in mission-critical environments.”

One of the company's most significant achievements has been its growing presence within national public safety networks. Bell revealed that Crosscall devices are currently deployed extensively across French law enforcement agencies, where every police officer is equipped with the company's rugged mobile technology.

The company has also strengthened its footprint across Spain, the Middle East, and North America, reflecting the growing global demand for broadband-enabled frontline communications.

During CCW 2026, Crosscall announced the launch of new devices that will support security and public safety operations in the United States, marking another important milestone in the company's international expansion strategy.

The deployment underscores an industry-wide shift toward mission-critical broadband communications, where rugged smartphones and smart devices increasingly complement traditional land mobile radio (LMR) and TETRA systems. Public safety organizations are seeking solutions that combine resilience, security, and advanced data capabilities, enabling frontline personnel to access voice, video, location services, and critical applications through a single platform.

Bell emphasized that industry events such as Critical Communications World continue to play a vital role in accelerating innovation and collaboration across the ecosystem.

“CCW is a great event for the critical communications community,” Nicolas said. “Our partners, suppliers, customers, and even competitors are all here. It creates valuable opportunities for discussion and collaboration that help move the industry forward.”

As governments and critical infrastructure operators continue investing in next-generation communications networks, vendors such as Crosscall are positioning themselves to address the growing need for ruggedized mobility solutions that can operate reliably in the most challenging environments.

The company's expanding portfolio and increasing adoption among public safety organizations demonstrate how rugged smart devices are becoming a key component of the modern mission-critical communications ecosystem. With deployments spanning Europe, the Middle East, and now an expanding presence in the United States, Crosscall appears well positioned to support the next phase of digital transformation across public safety and critical operations worldwide.